StayChat OS replies to your guests on WhatsApp, takes direct bookings on your own page, and runs your front desk, bills and reports in one app.
No card needed. Pilot hotels get setup and staff training from us.
Live availability priced from your own rate card. Name and phone number only. They pay at the hotel.
A short code like BE-7K2M9QX4 that is easy to read over the phone. The WhatsApp confirmation arrives straight away.
The booking shows up with the code in front. One click holds the room and tells the guest.
The guest shows the code. Their bill, restaurant tickets and checkout all live in the same system.
Answers questions about rates, availability, facilities and booking status in seconds, day or night. Your team sees every chat in one shared inbox.
Guests pick dates, leave a name and number, and get a booking code. Your desk confirms with one click.
Room rack, check-in and check-out, guest bills, and room status from dirty to ready.
Every ticket charges to the guest’s folio, so checkout shows one total.
Daily closing by department, occupancy and revenue reports, and CSV exports for your accountant.
Sell event spaces and pool time on the same booking page. Clashing time slots are rejected.
You will not move every guest off the OTAs, so the calculator assumes only part of them. Enter your own numbers. This is an example, not a promise.
| What you need | Notebook, Excel and OTAs | StayChat OS |
|---|---|---|
| Reply to guests at night | Someone has to stay awake | WhatsApp receptionist answers |
| Direct bookings | Calls and DMs, typed in by hand | Your own page, with booking codes |
| Commission on direct bookings | None, but the lead is often lost | None from StayChat |
| Bills, restaurant and reports | Separate books and apps | One system, one guest bill |
| Setup and training | None, and no support | We set it up and train your front desk |
Already on international hotel software? We can run beside it during your pilot.
Payment gateways — Stripe, Paystack, Flutterwave and Square — with signed, idempotent webhooks. Guest Wi-Fi on UniFi, Meraki, MikroTik, Omada and Ruckus: a session per booking, opened at check-in, closed at checkout. Email and SMS through SendGrid, Mailgun, Resend, AWS SES, Twilio, Vonage, Africa’s Talking and Termii. Every cloud service has a live connection test inside the app.
Door locks (Seam, SALTO, TTLock, ZKTeco, ASSA ABLOY VingCard, Onity, dormakaba, RemoteLock), IPTV (mwareTV, AlphaOTT, VITEC, Samsung LYNK, LG Pro:Centric), room automation (Control4, Crestron, KNX, Lutron, Philips Hue, Sonos) and cameras (Hikvision, Dahua, Zigbee2MQTT) — installed and connected on your property.
The rest of the 49-service list is being proven on real hardware before we claim it. Tell us what your hotel already uses — if it speaks TCP, HTTP or MQTT, we can usually drive it.
Every plan includes the booking page, the WhatsApp receptionist and the installable app. WhatsApp message fees are paid by each hotel directly to Meta through its own WhatsApp Business account — StayChat adds no markup on messaging.
The complete platform installed on your own desk PC or local server. Runs offline on your LAN, keeps every guest record on your premises, and never bills you again. Register below — the install package is mailed to you automatically the moment your payment is confirmed.
No. The booking page is reserve now, pay at the hotel. Guests leave a name and phone number and get a booking code. Deposits can be recorded when they arrive.
Every online booking gets a short code such as BE-7K2M9QX4. Guests show it at the desk, or send it to the WhatsApp receptionist to check their booking status.
Meta charges businesses for many WhatsApp messages. Each hotel connects its own WhatsApp Business account directly with Meta, and Meta bills that account — StayChat adds no markup on messaging.
Each hotel’s data is kept separate from every other hotel’s. The cloud version runs on our servers with an automatic backup every day and 14 days of restore points, and every report downloads as a CSV you can keep. The Desk PC Edition stores everything on your own machine instead.
The app installs on a desk PC or phone and tolerates short drops. The Desk PC Edition runs fully offline on your own network.
You choose a plan or stop. No card is taken during the trial. If you do not choose a plan, your data is kept for 30 days so you can export it — every report downloads as a CSV — and then it is deleted.
Start the 30-day free trial yourself, or ask for a free 30-day pilot. We set up your rooms and rates and train your staff once, and you decide at the end.